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AS ISO/IEC 20000.1-2013

AS ISO/IEC 20000.1-2013

Information technology - Service management Service management system requirements

Standards Australia

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Abstract

Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

General Product Information

Document Type Standard
Status Current
Publisher Standards Australia
Committee IT-030
Under Revision
  • DR AS/NZS ISO/IEC 20000.1:2019
Supersedes
  • AS ISO/IEC 20000.1-2007
  • DR AS ISO/IEC 20000.1 CP

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