AS/NZS 10002:2014
AS/NZS 10002:2014
Guidelines for complaint management in organizations
Standards Australia
Abstract
Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.
General Product Information
| Document Type | Standard |
| Status | Current |
| Publisher | Standards Australia |
| Supersedes |
|
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Specials
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SAE AMS5330D
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